QUESTS values the protection and confidentiality of your personal data. We therefore comply with applicable data privacy legislation (link is external) in relation to processing personal data.

QUESTS, the Qualitative Research in Trials Centre, embedded within the Health Research Board-Trial Methodology Research Network (HRB-TMRN), was established in the School of Nursing and Midwifery at NUI Galway in 2016. The mission of QUESTS, is to maximise the value of qualitative research in trials.

What information do we collect and how do we use it?
QUESTS may collect the following information: name; contact information including email address; as well as other information relevant to service provision (e.g. training).

We require this information to provide services to our members, in particular for:

  • Sending our monthly newsletter and periodic emails containing information which we think you may find interesting, using the email address that you have provided
  • Internal record keeping
  • Improvement of our services.

We will use your personal data only for the purpose(s) for which you have given permission. We will not sell, rent, loan, trade or lease any personal information collected online or offline.

Legal Basis for Processing Data
Our legal basis for processing of your personal data is primarily your consent to do so.

In certain circumstances, for internal administrative or internal research processes, we may process your personal data under our legitimate interest.

How can you withdraw consent to be emailed or unsubscribe from receiving emails from QUESTS? 

If you wish to stop receiving emails from the QUESTS, you may do so by clicking the “unsubscribe’’ link at the bottom of any email. You can also contact us by email at

If you have previously agreed to us using your personal information while becoming a member or registering for an event, you may change your mind at any time by emailing us at

What about access to information and data rectification?
You have at any time the right of access, modification, correction and removal of your data that has been collected in our database and can implement these rights by contacting QUESTS at You may also write to us to request a copy of the information that QUESTS has about you.

How does QUESTS collect personal data? 
We only collect personal data that you give us yourself when you:

  • Register to become a QUESTS member & join our mailing list – we require your first name, last name, and email address
  • Register to attend one of our training events (e.g. workshop, webinar)
  • Register your interest in signing up to the QUESTS mailing list (e.g. at a training event or conference).

We only process personal data needed to provide services to our members, and only do so if you have explicitly given your permission for us to do this.

Where and for how long does QUESTS keep personal data? 
We digitally store our data in our content management system, which is physically located in Ireland.

We use MailChimp as our marketing automation platform. Only your name (first and last name) and email will be transferred to Mailchimp for processing in accordance with their Privacy Policy (link is external) and Terms (link is external).

If you become a member/sign-up to our mailing list, we will store your data indefinitely, unless you ask us to have your data completely erased.

For security, both our website and content management system have security technologies and measures, which are periodically reviewed and updated if necessary.

Does QUESTS keep my personal data safe? 
Your data is processed in a way that is secure. We also use various security technologies and measures to protect your data from unauthorised access, use, loss or publication. These technologies and measures are periodically reviewed and updated if necessary.

What can I do about my own personal data? 
If you want to update any of your contact details, you can do so by emailing You have the right to be ‘forgotten’. To request this and have your data completely erased, please contact

If you feel that your data has been handled incorrectly, you can make a complaint to the NUI Galway Data Protection Officer at  or alternatively you can make a complaint to the Data Protection Commissioner (link is external).

How do we use cookies?
A cookie is a small file which asks permission to be placed on your computer’s hard drive. By continuing to use this site you agree to a file being added. This site uses cookies to anonymously analyse web traffic and to allow users to log into the member areas.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to visitors’ needs. We only use this information for statistical analysis. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

What about links to other websites?
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Contact us
The controller of your personal data, under applicable data privacy legislation and regarding the processing of personal information, is:

QUESTS: Qualitative Research in Trials Centre
Áras Moyola,
National University of Ireland, Galway

If you have questions about our privacy practices or your data protection rights, you may contact us at the above postal/email address.